Privacy Policy

Privacy Policy

Effective Date: 29 November 2026

ADARSH DIGI PAY ("our", "us", "we", "Website", "Adarsh Digipay", "Adarsh Digipay mobile applications") is committed to the protection of information provided by the users ("you", "your", "users") to us. By using Adarsh Digipay (web or mobile app), you consent to the collection and use of your information in accordance with this Privacy Policy ("Privacy Policy").

We take the privacy of our users seriously and are committed to safeguarding their information while providing a secure, personalized, and valuable service.

General

ADARSH DIGI PAY has established a set of Binding Corporate Rules to ensure that your data is protected regardless of where it is stored or processed. Depending on your location, you may also have additional privacy rights under applicable laws, such as the Digital Personal Data Protection (DPDP) Act 2023 in India.

For more information, or to exercise your rights, please write to us at support@adarsh digipay.com.

1. Information We Collect

We may collect the following categories of personal and sensitive data:

Personal Identifiable Information (PII)

  • Name, mobile number, email address, postal address, PIN code
  • Aadhaar/PAN or other KYC documents (for regulatory compliance)
  • IP address, device ID, and location

Location Information

Approximate and precise location (for fraud prevention, eligibility, and regional customization).

Device Permissions

  • Camera: For KYC upload, QR scanning
  • Contacts: For recharges, transfers
  • Microphone: For audio-based customer support (if applicable)
  • Location: For region-based services & fraud detection
  • SMS: For OTP auto-read (only with explicit consent)
  • Notifications: To send alerts & offers
  • Media/Storage: For document uploads

Financial & Transactional Data

  • Recharge and bill payment history
  • UPI, AEPS, DMT, payout, and wallet transactions
  • Beneficiary account details (when required for transfers)

Usage Data

App interaction logs, cookies, analytics data, crash reports, and diagnostic data.

2. How We Use Your Information

We use collected data for:

  • Providing, operating, and maintaining services
  • KYC verification, processing transactions, and fraud detection
  • Improving app performance & user experience
  • Customer support & dispute resolution
  • Regulatory compliance (RBI, NPCI, UIDAI, etc.)
  • Sending important updates, alerts, and promotional content

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share limited data with:

  • Service Providers: Banks, payment gateways, KYC verification partners
  • Regulators/Law Enforcement: As required by law
  • Third-party SDKs & Analytics Tools: Only with your consent and as disclosed in our Data Safety section
  • International Data Transfers: If data is processed outside India, it will be subject to equivalent safeguards

4. Data Security

We implement industry-standard security measures, including:

  • Encryption in transit (SSL/TLS) and at rest
  • Secure APIs and token-based authentication
  • Access control, firewalls, and regular audits

5. User Rights & Controls

You can:

  • Access, update, or delete profile information via the app
  • Withdraw app permissions at any time
  • Opt out of promotional communications
  • Request account closure & permanent data deletion

6. Data Retention

We retain data only as long as necessary to:

  • Provide services
  • Comply with laws (e.g., RBI/IT Act record-keeping)
  • Resolve disputes or enforce agreements

7. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

8. Third-Party Links

Our app/website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be published on https://adarshdigipay.com and/or within the app with the revised Effective Date.

10. Grievance Redressal

If you have concerns regarding your personal data or this Privacy Policy, you may contact our Grievance Officer:

ADARSH DIGI PAY
πŸ“§ Email: support@adarshdigipay.com 
🌐 https://adarshdigipay.com